HR KNOWLEDGE & EXPERTISE

HR Reference Library

Consult Carswell provides relevant best practices, trends, and legal requirements as well as in-depth, comprehensive advice within 18 functional areas of HR. In addition to the extensive explanations provided, there are workflow tools within each volume that the user can download to their own computer and use as is or customize to their own workflow requirements. Drill down within each of the topical areas to uncover the information you require: In Depth, Contents View, Key Points, FAQs, Tools, Scenarios, Best Practices and Resources.

COMPREHENSIVE COVERAGE OF EIGHTEEN HR SUBJECT AREAS

1. Attendance Management
The Importance of Attendance Management
The Principles of Attendance Management
Absenteeism Prevention
Resolving Absenteeism Issues
Return to Work Programs

2. Employment Law Overview
Framework of Employment Law
The Contract of Employment
Employment Standards Legislation
Human Rights in Employment
Current Trends in Canadian Employment Law
Wrongful Dismissal
Unjust Dismissal Under the Canada Labour Code

3. Health and Safety
Occupational Health & Safety (OHS) Legislation
Occupational Health & Safety Programs
Occupational Health & Safety Standards
Workers' Compensation
Violence and Harassment in the Workplace

4. HR Ethics and Governance
Governance – Strategic Overview
Corporate Governance Guidelines
Social Responsibility and Sustainability
Codes of Conduct and Ethics
Business Ethics and Human Resources Management

5. HR Information Management and Privacy
Human Resources Information Systems (HRIS) Introduction
Planning a New HRIS
 Designing and Developing a New HRIS
HRIS Implementation
Maintaining the HRIS
Return on Investment
Strategic and Tactical HR Planning
The Impact of Technology on Recruitment and Selection
Training and Development Modules
Total Compensation and the HRIS
Occupational Health and Safety Information Management
Trends in HRIS
Privacy and Records Retention

6. HR Metrics and Benchmarking
HR Metrics and Benchmarking Introduction
Phase 1 - Benchmarking Planning Process
Phase 2 - Benchmarking Implementation Process
Phase 3 - Evaluate and Continuously Improve
Benchmarking Metrics
Quality Management

7. HR Professional Development
Setting up an HR Department
How to Formulate HR Policies
Effective Speaking
HR Project Management

8. HR Strategy and Planning
HR Strategy Introduction
Strategic Change Management
Mergers and Acquisitions
HR Strategies for Specific HR Functions
Human Resources Planning
International Assignments and Relocation

9. Industrial Relations
Industrial Relations Framework
Overview of Labour Legislation in Canada
Effective HR Management in a Union Environment
Discipline and Dismissal in the Unionized Workplace
Managing Union-Free Workplaces

10. Organizational Development
 Organizational Development Overview
Managing Organizational Change
Leadership
Motivation
 Work Teams
 Managerial Styles
 Delegation
Setting Management Priorities
 Decision Making
 Negotiating Skills

11. Payroll
Managing the Payroll Process
 Payroll Remittance Requirements
 Payroll Reporting Requirements
Payroll Legislative Compliance
Payroll Records Management
 Payroll Year-End
 Payroll Services Delivery

12. Performance Management
 Performance Management Overview
Performance Management Process
 Pay and Performance
 Recognizing High Performing Individuals and Teams
 Employee Discipline

13. Recruitment and Selection
Starting the Recruitment Process
 Recruitment Planning
 Recruitment Sources
 Top Talent Recruitment
 Interviewing and the Selection Process
 The Employment Offer
 Onboarding Programs

14. Talent Management
Talent Management Introduction
 Career Management and Planning
 Managerial and Specialist Roles and Career Paths
Employee Communications
 Employee Retention
 Employee Engagement
 Diversity Management
 Succession Planning

15. Termination
 Termination of Employment - An Introduction
Planning the Termination Process
 Termination Procedures
 Termination Guidelines - Factors to Consider

16. Total Compensation, Pensions and Benefits
 Total Rewards
 Compensation
 Benefits
Retirement Benefits and Pensions
 Other Rewards Programs
Job Description Toolkit

17. Training and Development
 Training and Development Introduction
Training Needs Assessment
 Coaching and Mentoring Employees
 Training Design and Development
Training Delivery
 Training Systems
 Training Roles and Policies
Evaluating Training
 Strategic Training and Development
 Knowledge Managment

18. Work and Lifestyle
 Flexible Work Arrangements
 Work-Life Balance
 Impact of Technology on Work and Lifestyle
 Importance of Diversity to Work-Life Balance